Repair Acceptance
Please feel free to contact us for inquiries regarding heavy product repairs.
Repair service is available in Japan only.
We hope to expand this service in the future.
For repairs of products other than heavy. products, click here>>>
料金目安
※ 表示価格はすべて税込みです
REPAIR FLOW
修理したい箇所の写真を送る
チャット・お問い合わせにリペアしたい内容、箇所の写真をお送りください。全体と気になる箇所のアップ、2〜3枚ご用意いただけますとスムーズです。
内容確認・お見積もり
修理内容と概算金額をチャットでお伝えします。ご不明な点はこの段階でお気軽にご相談ください。
品物を発送
内容にご同意いただけたら、品物をお送りください。送料はお客様のご負担となります。必ず洗濯した状態でお送りください。
修理・返送
修理完了後、代引きにてお届けします。受け取り時に配達員へお支払いください。金額に変更が生じた場合は事前にご連絡します。
Return Shipping Information
Your return will be delivered by Yamato Transport's Takkyubin (Cash on Delivery).
Please pay the delivery person upon receipt.
Breakdown of Payment
Repair Fee 〇〇〇 yen
Return Shipping Fee 〇〇〇 yen (Varies by region and size)
COD Handling Fee 330 yen
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Total 〇〇〇 yen
Estimated Return Shipping Fees (From Tochigi, tax included)
Kanto/Tohoku Area ¥940〜
Kansai/Chubu Area ¥940〜
Hokkaido/Kyushu ¥1,460〜
Okinawa ¥1,460〜
*Varies depending on size and weight.
Please check here for details.
Yamato Transport Price List is here >>>
Notes
・We may not be able to accommodate repairs depending on the condition of the damaged area.
・Even if a repair is not possible, we ask that you cover the return shipping fee. We appreciate your understanding.
・We will contact you each time if the price changes.
・Please be sure to send the item after it has been washed.